FAQ

The dispatch email carries the tracking link, and the same link lives on the order page. If the estimate has passed and the tracking sits still, write to customer service with the order number — we chase the courier from our side.

Before dispatch — yes, write to customer service with the order number and the new address. After dispatch the courier delivers as booked; refuse the parcel if the address no longer works, and it comes back to us as a return.

Every component carries its manufacturer warranty, and your statutory rights sit on top: faulty hardware can always come back under the Consumer Rights Act, whatever the warranty card says.

Every product page lists the specifications that decide fit — socket, form factor, clearance, wattage. Check them against your board and case; if something is still unclear, customer service reads build lists happily.

No — steelstorm is a demonstration storefront. Checkout is simulated end to end, no payment is taken and nothing is dispatched; the interface is the product.