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Used for: 1–3 months
It staples, and that alone has saved hours
The finisher adds a good deal of width
Our old machine could not staple and this one can, which sounds trivial until you have collated a forty-page tender by hand on a Friday evening. Six weeks in, no jams, no fuss, and the copier engineer has not been back once!
Used for: More than a year
Print quality has never been the problem
Phantom tray errors stop it mid-run
Prints well enough, but it has developed a habit of stopping mid-run with a tray error when the tray is plainly fine. Reseating the paper clears it. A year on, it happens perhaps once a week, which on a machine of this money is annoying.
Used for: 1–3 months
A control screen you can actually use
Deep sleep loses the odd job sent over wifi
Sharp's panel is the reason this one got the order. Everybody had used the old machine's four-line display and hated it, and this is a proper tablet-sized screen where the scan-to-folder buttons sit where you put them rather than where a menu designer decided. It went into a two-partner architecture practice six weeks ago, so it does drawings as well as invoices. A3 comes off dead flat, the colour on plans is close enough to the screen that we have stopped test-printing, and the feeder has taken every dog-eared survey thrown at it. The only grumble is the sleep behaviour. It drops deep enough that the first page takes 20 seconds, and a job sent from a laptop over wifi can vanish and then appear when the thing wakes. We turned deep sleep off and it has behaved since.
Used for: 3–6 months
Brand colours come off within a shade of the proof
It nags about low toner hundreds of pages early
Colour matching was the worry and it has turned out better than expected. Our brand red comes off within a shade of the proof, which the machine before it never managed on any setting. What costs it a star is the toner behaviour. There are four cartridges, and when one gets low the machine becomes insistent about it long before it actually stops printing. We had about 400 more pages out of the cyan after the first warning, so nobody needs to go running to the cupboard.
Used for: 3–6 months
Found the network shares on its own
The touchscreen shows every fingerprint
Went in without an IT visit and it found our folders by itself. Sharp text on both sides of the sheet, and it wakes from standby quicker than the machine it replaced ever did
Used for: Less than a month
Scan to email that people actually use
Not a machine to set up on your own
Replaced a copier that had been in this building longer than most of the staff. The difference in speed is obvious enough, but what has actually changed the working day is scan to email: a signed contract reaches the client while they are still in the car park. The engineer who delivered it did the setup, which I would recommend on a machine this size, because there is an awful lot in those menus.
Used for: 3–6 months
Installed in a village practice where the machine has to do everything: repeat prescriptions all morning, then scans of consent forms, then the newsletter in colour on card. It has coped with all of it. The tray change for card is a menu rather than a switch, which is a small daily annoyance, and card only goes through the bypass, so a hundred newsletters is a hundred sheets fed twenty at a time. The prescription side is faultless. It has not jammed once and text at small sizes is genuinely sharp. One star held back for the software. Sharp's own utility for the address book is a Windows-only affair that looks like it was written in 2009, and setting up the scan destinations through it took an afternoon of trial and error. Once done, mind you, done.