Warranty: 1 Year — effortless warranty claims with UK-wide coverage. Learn more
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Used for: 3–6 months
Takes card, labels and envelopes without complaint
The glass strip wants cleaning more often than it should
Handles everything thrown at it: card, labels, envelopes and long duplex runs. The stapler has not misfired once and the drawers hold far more paper than you would expect
Used for: Less than a month
Holds its colour across a whole run
Installed in a design studio where the old machine could not be trusted with a client proof. This one holds colour from the first sheet to the last, and the finish on heavy stock is clean enough to send out as it is
Used for: 1–3 months
No more queue at the copier
The toner cartridges are awkward to seat
Big, quick, and it staples. The office has stopped queueing at the copier, which after years of exactly that feels like a small miracle!
Used for: More than a year
It was excellent for the first few months
Jams in the duplex constantly now, and the colour has drifted
A year and a half of steadily increasing trouble. It jams in the duplex unit several times a week now, always in the same place, and clearing it means opening three doors and fishing out a concertinaed sheet. The colour has drifted warm as well, and no amount of calibration brings it back to where it started out.
Used for: 3–6 months
Quiet enough to live in an open-plan room
Does what a busy office needs and does it quietly, which was not a given at this size. It sits in an open-plan room and does not intrude even on a long run, and the fan noise afterwards drops away quickly rather than droning on. Colour on plain paper is respectable, and on coated stock it is genuinely good.
Used for: 6–12 months
Print quality has never been the issue
Jams on recycled paper, and marks scans if the strip is dirty
Prints and copies perfectly well, but it has turned out to be the fussiest machine in the building about paper. Recycled stock jams in the upper cassette often enough that we have given up and put fresh in it, and eight months in the feeder has started leaving a faint line down scanned pages unless somebody remembers to clean the glass strip.
Used for: 1–3 months
Duplexes and staples a long report without a hitch
Chosen for a busy accountancy office where the machine runs from eight in the morning until well after six. It has kept up without complaint: a hundred-page report, duplexed and stapled, comes out in one go and lands in the tray square. Scanning is the part that has changed how people work. Whole client files go through the feeder in a single pass, both sides, straight into the document system, and the text recognition is accurate enough that nobody has had to retype a reference. Colour was a little cool out of the box, but a few minutes in the settings sorted that for me.
Used for: 3–6 months
Quick and sharp once it is properly awake
Deep sleep costs you half a minute on the first job
Good machine with one irritating habit: it drops into a sleep so deep that the first job after lunch sits there for half a minute while it thinks about waking up. Everything after that is quick, and the quality has never been in question
Used for: More than a year
Nothing but toner in two years
The panel could stand to be quicker
Two years of heavy use and it has needed nothing but toner and the occasional clean, which rather speaks for itself
Used for: 1–3 months
Four drawers, so nothing has to be swapped over
Came from a machine half this size and the jump in capacity is what you notice first. Four drawers means A4, A3, headed paper and card are all loaded at once, and nobody has to swap anything over just to print a letter. Warm-up is quick, the first page out of sleep arrives before you have finished walking back to your desk, and scanning double-sided at speed has taken a genuine chore off the office!
Used for: Less than a month
The panel makes sense without anybody being trained
Enormous, so measure the doorway first
Fast, quiet, and the panel makes sense straight away. Best copier this office has had!