Warranty: 1 Year — effortless warranty claims with UK-wide coverage. Learn more
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Used for: 1–3 months
The pointer remote takes some getting used to
Everyone who picks up the remote waves it about like a wand and gives up. Once it clicks you would not go back to a d-pad, but there is a fortnight of feeling daft first!
Used for: Less than a month
The wall mount is in the box, not an extra
Definitely a two person lift
It hangs flush to the plaster with no gap at all, which is the whole point of this one
Used for: 6–12 months
The set keeps deciding what my picture settings should be
The panel is superb and I am still furious. 8 months of updates arriving overnight, each one putting the energy saving back on and dimming everything, each one losing the settings I had. Apps reshuffle themselves on the home screen too, though that is the least of it. A picture this good managed by software this bossy is genuinely infuriating.
Used for: More than a year
No trace of wear after heavy use
Dialogue still needs a bar
Daily telly for 2 years, some of it left paused for hours, and not a mark on it
Used for: More than a year
We put this off for two years because of the price, then spent an evening in a shop looking at the same film on 8 different sets, which settled it. Nothing else does a night scene properly. The rest turn a dark room into a grey one. A year and a bit later the enthusiasm has not faded. It is on most evenings, the sport looks superb once you stop the smoothing, and the flush mount means the whole thing reads as a picture frame rather than a piece of equipment. The sound is thin, which everybody says and everybody is right about, so there is a bar underneath. One warning: the updates arrive whenever they like and twice now have quietly changed a picture setting. Nothing broke and nothing looked wrong for long, but write down what you set!
Used for: Less than a month
Feet are too wide for our sideboard
Straight onto the wall instead, which was always the plan
Used for: 6–12 months
Half a year of it now and the thing that still catches me out is how thin the top edge is. From the sofa, though, it looks like a sheet of glass stuck to the plaster.
Used for: 1–3 months
Football looks like football, not a soap opera
The smoothing has to be turned off in every mode
First job was killing the motion smoothing, which is on by default and turns a match into a daytime drama. Off, it is exactly right
Used for: More than a year
Bought for the cricket and it has more than earned its keep. The outfield does not shimmer on a pan the way it did on the old set, and the ball stays a ball. Everything else it does well is a bonus!
Used for: Less than a month
Replaced an ancient plasma that had started to buzz, and the first dark film made the point in about 10 seconds. Black is black rather than dark grey. Set it to the film preset, turned the energy saving off and left everything else alone.